Website Services Agreement
1. What this agreement covers
This agreement covers the design, build, and launch of a website for your business, plus any add-on services and any monthly management plan you select on the order form at thesitework.com/order.html (the "Order"). The Order is part of this agreement.
2. What you get
- A custom website designed and built for your business, using the information, photos, and materials you provide.
- A standard contact form that sends submissions to your email, included free.
- Mobile friendly design, with click to call buttons wired to your business phone number.
- Two rounds of revisions before launch. More changes are welcome and will be quoted before any extra work is billed.
- Any add-on services you selected on the Order, delivered at the prices shown there.
3. Price and payment
- The website build is $1,000 flat, plus any add-ons you select. Prices are before applicable Texas sales tax.
- Nothing is due when you submit the Order. You pay nothing until you have seen and approved your finished website.
- We send your invoice by email (via Stripe) when you place your Order, so you have it in hand from day one. It is due at launch: after you approve your website and before it goes live on your domain.
- Any monthly services (managed care, add-on subscriptions) start billing at launch.
- Payments are processed by Stripe invoice (card or bank transfer), or by another method we agree to in writing.
4. Your part
- Provide the content we ask for (photos, story, services, logo if you have one) within a reasonable time. The "live in about a week" timeline starts when we have your content, not when you order.
- You promise that everything you give us (photos, logo, text) is yours to use, and that using it does not violate anyone else's rights.
- Respond to approval requests within a reasonable time so the project keeps moving.
5. Logo
If you upload a logo, we use it as provided. If you order logo design ($100), we design a logo and you approve it before it is used. If you have no logo and do not order one, we create a clean monogram from your company name at no charge.
6. Domain
If you have a domain, you keep ownership of it, whether you manage it or we manage it for you. If we purchase a domain for you, it is registered for your business, billed to you at registrar cost with no markup, and it is yours.
7. Managed plan, or self managed
If you choose the managed plan ($50 per month): we host the site, keep it secure and backed up, and make reasonable content updates when you ask (text, photos, hours, services). Requests can be submitted at thesitework.com/support, or by call or text, and are usually completed within a few business days. The monthly fee starts at launch and is billed by subscription. You can cancel anytime with 30 days notice, and we will hand you the complete site files and point you to hosting options when you go.
If you choose self managed: at launch, after final payment, we deliver the complete website files and account access. From that point hosting, updates, and upkeep are your responsibility. We are glad to help later at rates we agree on then.
8. Ownership
When your balance is paid in full, the website, its design, and its content belong to you. Until then, the work belongs to Sitework. We may show your finished website in our portfolio and marketing, and you may ask us not to at any time.
9. What we do not promise
We build websites that are designed to win you customers, and no one can honestly guarantee search rankings, call volume, or revenue. We do not promise specific business results. We also are not responsible for third party services we do not control, such as your domain registrar, Google, or your phone carrier.
10. If either of us walks away
You may cancel the project at any time before approving your website, in writing, and you owe nothing: your invoice is voided. Once you approve the website, the full amount is due even if you later choose not to launch it. We may cancel the project if we cannot complete the work, and if we cancel you owe nothing.
11. Liability
To the fullest extent allowed by law, Sitework's total liability under this agreement is limited to the amount you actually paid us. We are not liable for indirect damages such as lost profits or lost business.
12. General
- Sitework is an independent contractor, not your employee or partner.
- This agreement is governed by the laws of the State of Texas.
- If part of this agreement is found invalid, the rest of it still applies.
- This agreement plus your Order is the whole deal between us. Changes must be agreed in writing (email counts).
13. Electronic acceptance
Checking the agreement box on the order form and typing your full name counts as your electronic signature, with the same effect as signing on paper, under the federal ESIGN Act and the Texas Uniform Electronic Transactions Act.
Contact
sree@thesitework.com
(817) 876-7897